Executive Summary
Robocalls are an enduring nuisance that plague millions of people daily, disrupting the essential communication landscape. RoboGuard®, a cutting-edge robocall mitigation software owned by FraudCentral.io, represents a significant advancement in the battle against robocalls and scam calls. RoboGuard® went live on June 1, 2023, across more than 25 intermediate carriers in the United States.
Introduction to RoboGuard®
RoboGuard® is not just an ordinary robocall blocking tool; it is a state-of-the-art software that offers an innovative and effective solution against scam calls. It makes use of Media IP blocking, which differs from conventional ANI (Automatic Number Identification) blocking methods that have proven unreliable over time.
RoboGuard® blocks an average of 30 million calls per day, which equates to over half a billion calls per month. These numbers reveal the immense potential of RoboGuard® to shield end users from known scam calls and protect carriers from unwanted traffic.
Impact of RoboGuard® on Amazon Tracebacks
Ever since RoboGuard® went live, a remarkable decrease has been observed in the number of Amazon tracebacks, one of the biggest campaigns that the Traceback Group sends out on a monthly basis. In May 2023, prior to the introduction of RoboGuard®, the Traceback Group sent out 61 Amazon related tracebacks. This number dropped significantly to 9 in June, following the introduction of RoboGuard®.
The last time the Amazon tracebacks were this low was in September 2021, suggesting a compelling correlation between the implementation of RoboGuard® and the reduction in Amazon tracebacks. Furthermore, as of July 13, 2023, there is not a single Amazon related traceback in the system.
Additionally, RoboGuard® has over 1000 Amazon Related Media IPs in its database that grows daily, corresponding to over 1000 physical servers, mostly Vicidialer.
Impact of RoboGuard® on Overall Tracebacks
In addition to the specific impact on Amazon tracebacks, RoboGuard® has also influenced the overall traceback numbers. In May 2023, the Traceback Group reported a total of 360 tracebacks. This number fell to 190 in June after RoboGuard® went live.
Tracebacks from "Non-US Origin" also decreased dramatically, from 44 in May to just 3 in June.
Furthermore, the Federal Trade Commission (FTC), State Attorney generals, and the FCC have been advocating to combat illegal calls from international carriers. RoboGuard®'s significant reduction in "Non-US Origin" tracebacks aligns perfectly with these initiatives.
Compliance and Regulatory Support
RoboGuard® not only combats robocalls but also assists intermediate carriers to be compliant with the new requirements introduced by the Federal Communications Commission (FCC) that are due to take effect on January 8, 2024.
Conclusion
Although it's not definitively ascertainable that RoboGuard® is solely responsible for the observed reduction in tracebacks in June, the correlation presents a compelling narrative. With its effective traceback mitigation, innovative use of Media IP blocking, and impressive scam call blocking capabilities, RoboGuard® offers a promising solution to a problem that has been a scourge in the telecommunications industry for years..