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Legitimacy of a Media IP Block (Robocall Campaigns)

It is important to know, FraudCentral does not play Judge & Jury to determine a call legality in the majority of cases. The number one priority of FraudCentral systems is to reduce tracebacks for intermediate carriers.

FraudCentral will target campaigns that are known in the industry to be a "Traceback Target" regardless of legality. FraudCentral also targets campaigns for which it has a reasonable basis to believe are illegal and will become a "Traceback Target".

FraudCentral is about protecting your network and the consumers from harmful/unlawful calls. Unless FraudCentral has a reasonable basis for blocking a Media IP (traceback target and/or known illegal calls i.e., Government entity) FraudCentral will not block campaigns because they feel the campaign in question is annoying or goes against our personal beliefs nor does FraudCentral block campaigns because the campaign in question is a high-volume call business.

Reasonable Basis for Illegal Robocalling Determination

  • The content of the call may be fraudulent on its face, such as by falsely indicating the caller is a government entity (e.g., SSA)
  • The call is a pre-recorded voice message to a phone number for which FraudCentral has proof that there was no consent (e.g., the campaign is reaching numbers in FraudCentral's RoboPot® Network)
  • FraudCentral may also take into consideration if the calls in the robocall campaign fail to identify the caller or provide a call-back number, as required by FCC rules
  • The campaign is known to be a "Traceback Target" campaign

Carrier Exemptions

FraudCentral does not block Media IPs owned by the following types of carriers:

  • CLECs (Competitive Local Exchange Carriers)
  • ILECs (Incumbent Local Exchange Carriers)
  • Tier 1 Carriers